How it works For clinicians Security ROI Pricing Apply FAQ
Join the pilot
Founding Clinic Pilot — now enrolling

Stop losing revenue
between refills.

RDXcare proposes every refill date from how your patients actually dose — two short texts per cycle — and puts the order in your clinician's queue for one-click sign-off. Your team stays in control; nobody chases vials in a spreadsheet.

Join the pilot Calculate what you're losing
Clinician-signed 0% of your revenue No app for patients
AW
Apex Wellness Concierge
Text Message • Neutral Clinic Sender
Day 14 • Mid-Cycle Calibration
Hi M. V., mid-cycle check-in for your Protocol A. How many doses did you miss in the past 2 weeks? Reply 0, 2 or 5.
2
Thanks — noted. Your next order is now planned for Oct 23.
Refill check-in
Your Protocol A supply is running low. Reply YES to confirm your next scheduled refill.
YES
Thanks — your clinician will review it and your clinic will confirm shipping.
Click phone to replay conversation
Refill ready to sign MFA Required
Patient M. V. · Protocol A · Cycle 2
Patient confirmed ✓ · Ships Monday
The Problem

Your patients don't refill on calendars.
Why does your clinic?

Patients self-inject on schedules like 5 days on / 2 days off or 3× per week, and occasionally miss doses when traveling. When compounding pharmacies take 8 days to ship, both fixed 28-day autoship and manual reordering break down.

Refill Approach 12-Week Patient Dosing & Shipping Timeline Outcome
28-day autoship
Fixed EHR calendar
Day 28 Bill Day 56 (+1 Vial) Day 84 (Stockpiled)
Extra vials in the fridge → cancellations
Manual reorder
Patient notices on last dose
8-day shipping gap Cycle broken
8-day gap → broken cycle
RDX pacing
Timed to pharmacy ship days
Refill check-in Refill check-in Zero downtime
On time, every cycle
How It Works

Never early. Never late.

Four steps from initial protocol setup to clinician-signed pharmacy dispatch — with zero apps for patients to install.

01

Set up protocols once

Configure your schedule patterns, doses per vial, and each pharmacy's shipping time and cold-chain ship days.

02

Calibrate with two texts

A mid-cycle check-in adjusts the proposed date for missed doses; a refill check-in, timed back from your pharmacy's ship days, confirms the patient is ready.

03

Clinician signs in one click

RDXcare checks prescription expiry, refill caps and lab requirements first. Your clinician confirms with MFA.

04

Collect your way, then ship

Membership clinics skip payment. Otherwise your team charges the patient the usual way and marks it paid. Only signed (and paid) orders go to the pharmacy.

Schedule Pacing Active
PROTOCOL A 5 On / 2 Off Home Injection Kit
Cycle Day 1 · 20 Doses Left
Drift calibration Proposed refill date: Oct 20

Watch how missed doses shift the refill date automatically.

On a 5-days-on / 2-days-off protocol, 2 missed doses equal +3 calendar days of supply. When the patient replies 2 to the day-14 check-in, RDXcare proposes moving the refill date from Oct 20 to Oct 23. Your coordinator sees the change in the roster and can adjust it; bigger shifts go to manual review. Nothing ships without clinician sign-off.

For Clinicians

You stay in control. RDXcare does the chasing.

RDXcare automates patient follow-up and refill timing, while every prescribing and payment decision stays in your hands.

  • Proposed, never automatic: RDXcare suggests each refill date; your team sees every change and can override it.
  • One sign-off queue: confirmed refills wait in one list. Sign with MFA in one click, or reject with a reason.
  • Guardrails before anything ships: prescription expiry, refill caps and lab requirements are checked first.
  • Fits your pharmacy: check-ins are timed back from cold-chain ship days, lab-gated refills are flagged early, and a pharmacy-ready order card is generated after signing.
app.rdxcare.com/clinic/queue
Sample Data
Patient Protocol & Cycle Status SLA Window Action
M. V. Protocol A — Cycle 2 Patient confirmed Due in 31h
L. R. Protocol B — Cycle 3 Patient confirmed Due in 39h
D. S. Protocol C — Cycle 2 Patient confirmed Due in 44h
R. T. Protocol A — Cycle 6 Refill cap reached (5/5) Labs / Consult Blocked
Patient M. V. · Protocol A — Cycle 2 Due in 31h
Patient confirmed
Patient L. R. · Protocol B — Cycle 3 Due in 39h
Patient confirmed
Security & Compliance

Private by design.

Designed with HIPAA safeguards from day one: clinical data isolated per clinic, a tamper-evident audit trail, and SMS check-ins that never name a medication.

No medication names in texts

Outbound SMS messages use neutral protocol codes ("Protocol A") and a neutral clinic sender name.

Patient consent first

Explicit SMS opt-in is recorded before the first text. STOP and HELP keywords are handled automatically.

Tamper-evident audit log

Every reply, date change, signature and payment mark is recorded in an append-only, SHA-256 hash-chained log.

BAA with every clinic

We sign a Business Associate Agreement with your clinic before any patient data is entered.

MFA for every signature

Clinicians authenticate with multi-factor verification before signing off on any refill.

Isolated clinic data

Row-level tenant isolation ensures each clinic can access only its own patients, protocols, and orders.

Value

Four ways better pacing pays off.

Recovered refills

Patients who would have stalled between cycles start the next one on time.

Fewer early shipments

Vials ship when the patient needs them, not on a fixed calendar — less pharmacy cost, fewer stockpiles.

Less coordinator time

No more daily chasing by text and phone. Your team reviews one queue instead of a spreadsheet.

A process that doesn't depend on one person

Every date, reply and signature is in one place, so refills keep running when someone is out.

ROI Calculator

What better pacing could be worth to your clinic.

Illustrative Pilot Model. Enter your own numbers. This is an estimate, not a promise.
150
$650
$250
20%
30%
30 days
Coordinator time
6 h
$30
Illustrative Monthly Margin Impact
Refills at risk per month 30 refills
Recovered refills per month 9 refills
Recovered gross margin per month $3,600
Staff time saved per month 10 h · $312
RDXcare monthly plan cost $1,450
Net monthly impact +$2,462
Pays for itself at 3 recovered refills a month.

Your inputs, not our promises. Cycle length, drop-off share and staff hours are estimates you enter; staff time saving assumes RDXcare removes 40% of follow-up work. Calculated on clinic gross margin, not revenue. In the pilot we measure the real numbers against an 8-week baseline from your records.

Pricing

Flat monthly subscription. 0% of prescription revenue.

Every plan includes the clinician sign-off queue, two-touch SMS calibration, tamper-evident audit log, and a signed BAA.

First 5 clinics Founding Clinic Pilot
$0 setup · 60 days free — then from $495/mo priced by active patients

We configure your protocols with you, register your clinic's SMS sender, and run live cycles for 60 days at $0 before you pay a cent.

Apply
Launch Up to 50
$495/mo
Up to 50 active patients Guided setup included
  • ✓ Two-touch SMS drift pacing
  • ✓ Clinician sign-off queue
  • ✓ 0% of prescription revenue
  • ✓ BAA & tamper-evident audit log
Apply for pilot
Starter Up to 100
$950/mo
Up to 100 active patients Guided setup included
  • ✓ Everything in Launch
  • ✓ Ship-day cutoff pacing
  • ✓ Lab reminders before gated cycles
  • ✓ 0% of prescription revenue
Apply for pilot
Growth Up to 250
$1,450/mo
Up to 250 active patients $3,500 setup
  • ✓ Turnkey protocol & schedule setup
  • ✓ Unlimited clinician & staff seats
  • ✓ Controlled-substance guardrails
  • ✓ 0% of prescription revenue
Join waitlist
Scale Up to 600
$2,450/mo
Up to 600 active patients $6,000 setup
  • ✓ Multi-location clinic support
  • ✓ Custom workflow & webhook setup
  • ✓ Dedicated onboarding support
  • ✓ 0% of prescription revenue
Contact us
Founding Clinic Pilot

How the 60-day pilot works.

RDXcare is a new product. Rather than making up case studies, we are partnering with five independent clinics in FL, TX, AZ, and CA to prove refill retention lift on live cycles.

What your clinic gets

Zero-cost onboarding & 60 days free

  • $0 setup and 60 days free during the pilot period.
  • Done-with-you configuration: we set up your protocols, schedules, and 10DLC SMS registration with you.
  • Direct line to the founder for workflow adjustments.
What we ask in return

Candid feedback & a real benchmark

  • Honest operational feedback from your coordinators and clinicians during the 60-day run.
  • An 8-week baseline from your records (de-identified), so we compare before vs. after honestly.
  • Permission to share anonymized results only if the pilot delivers measurable value for your clinic.
What we measure together
On-time next cycle Early shipments Stock-out days Coordinator minutes / 100 patients Margin saved
Week 1
Baseline, BAA & SMS setup
Week 2
Protocols and first patients
Weeks 3–8
Live cycles & drift pacing
Day 60
Before vs. after review
Apply Now

Be one of the first five clinics.

Get free protocol setup and 60 days of RDXcare at $0 to test adaptive refill pacing with your patients.

Please don't include patient information in this form.

FAQ

Common questions from clinic owners.

No. Patients get two short texts per cycle — a mid-cycle check-in and a refill check-in — with an optional mobile web link. There is nothing to download or log into.
RDXcare doesn't replace your coordinator — it takes the chasing off their plate. Instead of daily texts, calls and a spreadsheet, they review one list of proposed dates and a sign-off queue. And the process no longer lives in one person's head, so refills keep running when someone is out.
Yes. When your clinic charges a flat monthly membership, every vial shipped is a direct pharmacy cost to your practice. RDXcare stops vials from shipping before the patient actually needs them, preventing extra vials from piling up in the fridge and saving unnecessary pharmacy cost.
Never. RDXcare is administrative pacing software. Nothing is prescribed or sent to a pharmacy until your licensed clinician reviews the refill in the queue and signs off with MFA.
No. RDXcare never touches patient payments. Membership clinics have no payment step at all; clinics that charge per refill collect it with their usual processor, EHR or terminal and mark the order as paid — only then does it go to the pharmacy. RDXcare takes 0% of prescription revenue.
On day 14, RDXcare texts the patient asking how many doses were missed over the past two weeks (0, 2 or 5). RDXcare converts missed doses into calendar days for that protocol's schedule and proposes a new refill date. Your coordinator sees it in the roster and can change it; large shifts or unclear replies go to manual review.
No reply, an unclear reply, or a date shift of more than 7 days goes to your coordinator for review. Texts go out only between 9 am and 8 pm in the patient's time zone, and replying STOP opts them out immediately.
Independent cash-pay clinics with roughly 100–300 patients on home-injection protocols filled by compounding pharmacies, where refills are coordinated by hand today. Your clinic defines its own protocols, schedules and refill limits; your clinicians remain solely responsible for prescribing and regulatory compliance.
During the Founding Clinic Pilot, RDXcare runs alongside your existing EHR as a dedicated refill pacing and sign-off layer, generating a pharmacy-ready order card after each signature. Direct EHR integrations are on our roadmap.
We sign a BAA with every clinic, isolate tenant data at the database row level, require MFA for clinician signatures, record all events in an append-only hash-chained audit log, and never include medication names or diagnoses in SMS messages.
Still have questions? Apply above and we'll walk you through it on a short call. Back to the application